Last Updated: June 2026 | Applies to: nustar.bio | Jurisdiction: Republic of the Philippines
Please read these Terms & Conditions carefully before creating an account or using any services on nustar. By accessing or using the nustar platform, you confirm that you have read, understood, and agreed to be legally bound by these Terms in their entirety.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "Player," or "you") and nustar ("nustar," "we," "us," or "our"), the operator of the online gaming platform accessible at nustar.bio ("Platform"). These Terms govern your access to and use of the Platform, including all features, games, promotions, payment services, and support channels offered by nustar.
By creating a nustar account, logging in, depositing funds, or participating in any game or promotion on the Platform, you unequivocally accept these Terms and all other policies incorporated herein by reference, including nustar's Privacy Policy and Responsible Gaming Policy. If you do not agree to these Terms in full, you must immediately cease using the Platform and close your account.
Important Notice: These Terms are subject to change at any time at nustar's sole discretion. Continued use of the Platform following notice of any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
Access to nustar and participation in any real-money gaming activity on the Platform is subject to the following eligibility requirements, all of which must be satisfied simultaneously:
nustar reserves the right to request proof of age and identity at any time, including at account registration, at the time of withdrawal requests, or upon reasonable suspicion of ineligibility. Failure to provide satisfactory proof within the period specified by nustar may result in account suspension and forfeiture of balances attributable to ineligible play.
To access real-money features on nustar, you must complete the account registration process and pass nustar's Know Your Customer ("KYC") verification. Registration requires you to provide accurate, complete, and current information including your full legal name, date of birth, Philippine mobile number, and a valid email address.
Each natural person is permitted to hold only one (1) active nustar account. The creation or use of duplicate, multiple, or shared accounts by a single individual constitutes a material breach of these Terms and will result in immediate suspension of all associated accounts and forfeiture of all balances and bonuses therein.
nustar is required by applicable regulations to verify the identity of all players prior to permitting withdrawals or real-money gameplay above certain thresholds. Accepted government-issued Philippine identification documents include: UMID, Philippine Passport, Driver's License, PhilSys National ID, SSS ID, and PRC ID. nustar may also request proof of address and source of funds at its discretion.
You are solely responsible for maintaining the confidentiality of your nustar login credentials. You must notify nustar immediately via live chat support if you suspect unauthorized access to your account. nustar will not be liable for any losses arising from your failure to keep your credentials secure.
nustar accepts deposits via the following Philippine payment channels: GCash, PayMaya (Maya), BPI Online Banking, BDO Online Banking, Metrobank Online Banking, and 7-Eleven OTC via DragonPay. All deposits are processed in Philippine Peso (PHP / ₱).
The minimum deposit amount is ₱100 via GCash or PayMaya, and ₱500 via bank transfer or OTC channels. nustar does not charge deposit fees; however, your payment provider may apply their own transaction charges.
GCash and PayMaya deposits are credited to your nustar account instantly upon successful transaction confirmation. Bank transfer deposits may take up to 30 minutes during banking hours. OTC deposits via 7-Eleven are credited within 1 hour of payment confirmation.
nustar reserves the right to decline deposits from payment sources that cannot be verified as belonging to the account holder. Deposits made from third-party payment accounts not registered in your name will be reversed to the source account and may trigger a security review of your nustar account.
Withdrawal requests are processed to the same payment method used for the most recent deposit, subject to applicable withdrawal limits and verification requirements. nustar's standard withdrawal channels are GCash and PayMaya. Bank transfer withdrawals are available for accounts with completed enhanced KYC.
All withdrawal requests are subject to: (a) completion of KYC verification; (b) satisfaction of any applicable wagering requirements on bonus funds; (c) confirmation that the withdrawal amount does not exceed available real-money balance; and (d) clearance of any pending security review flags on the account.
The minimum withdrawal amount is ₱200. Daily withdrawal limits vary by account tier: Bronze and Silver accounts may withdraw up to ₱50,000 per day; Gold accounts up to ₱200,000 per day; Diamond accounts are subject to negotiated limits with their dedicated account manager.
nustar offers various promotional incentives including welcome bonuses, deposit match bonuses, cashback offers, free spins, and VIP rewards. All bonuses are subject to specific Terms and promotional rules published at the time of the offer. In the event of any conflict between these general Terms and specific promotional rules, the specific promotional rules shall prevail.
Unless expressly stated otherwise, bonus funds are subject to a wagering requirement of twenty-five times (25x) the bonus amount before any portion of the bonus or associated winnings may be withdrawn. Wagering contributions vary by game type: live casino table games contribute 100%; slot games contribute 100%; sports betting contributes 50%; other game types may contribute at different rates as specified in the applicable promotional terms.
Unclaimed or unactivated bonuses expire 30 days from issuance unless otherwise stated. Active bonuses with incomplete wagering requirements expire 30 days from activation. Expired bonus balances and associated pending winnings are forfeited without recourse.
nustar employs automated and manual detection systems to identify bonus abuse, including but not limited to: multiple account creation to claim bonuses, structured wagering to artificially satisfy requirements, collusion between players, and any form of exploitation of promotional terms. Confirmed bonus abuse will result in immediate account suspension and forfeiture of all balances.
The following activities are strictly prohibited on the nustar Platform and constitute grounds for immediate account suspension, balance forfeiture, and referral to applicable regulatory or law enforcement authorities:
All content, software, trademarks, service marks, trade names, graphics, logos, page headers, button icons, scripts, and other materials that appear on or are made available through the nustar Platform ("nustar Content") are the exclusive property of nustar or its content licensors and are protected by applicable Philippine and international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the nustar Platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. No nustar Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way without the express prior written consent of nustar.
To the fullest extent permitted by applicable Philippine law, nustar, its officers, directors, employees, affiliates, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure, arising out of or in connection with your use of — or inability to use — the Platform or any nustar services.
nustar's total cumulative liability to you for any and all claims arising under or in connection with these Terms shall not exceed the total amount of funds you deposited into your nustar account during the twelve (12) calendar months immediately preceding the date on which the claim arises.
nustar does not guarantee uninterrupted access to the Platform. Scheduled maintenance, system upgrades, and circumstances beyond our control (including network outages and force majeure events) may temporarily affect Platform availability.
nustar is committed to promoting responsible gaming practices among all players on the Platform. Gambling is intended solely as a form of entertainment for adults aged 21 and above. nustar strongly discourages gambling with funds that you cannot afford to lose, gambling while under the influence of alcohol or other substances, or gambling as a means of income or debt recovery.
The following tools are available to all nustar account holders from the account settings panel:
Players who believe they may have a gambling problem are encouraged to seek assistance from qualified counseling services and PAGCOR's responsible gaming resources.
nustar reserves the right to suspend, restrict, or permanently terminate any player account, with or without prior notice, in any of the following circumstances:
Upon account closure for reasons other than a breach by you, any verified real-money balance in your account will be returned to your registered payment method within 14 business days, subject to applicable legal holds. Bonus balances are non-returnable upon account closure under any circumstances.
If you have a complaint or dispute regarding any aspect of nustar's services, you are required to first contact nustar's customer support team via live chat or at [email protected] and allow nustar a reasonable period (not less than 14 calendar days) to investigate and respond before escalating the matter.
nustar will acknowledge all formal complaints within 48 hours and provide a substantive response within 14 calendar days. If you are not satisfied with nustar's resolution, you may escalate the matter to the applicable regulatory authority in accordance with Philippine gaming regulations.
In respect of disputed game outcomes, the recorded data held by nustar's gaming servers and provider logs shall be the definitive reference. In the event of a discrepancy between what you observe on your screen and the server-side record, the server-side record shall prevail.
nustar collects, processes, and stores personal data in accordance with its Privacy Policy and applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing regulations. By creating a nustar account and accepting these Terms, you consent to the collection and processing of your personal data as described in nustar's Privacy Policy.
For full details on how nustar handles your personal data, please review the Privacy Policy.
nustar reserves the right to modify, update, or replace any portion of these Terms at any time and at its sole discretion. When material changes are made, nustar will notify registered players via the email address on file and/or through a prominent notice on the Platform no less than 7 calendar days before the changes take effect, except where immediate amendment is required by applicable law or regulatory directive.
Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure and withdrawal of any verified real-money balance.
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
Both nustar and you irrevocably agree that the courts of the Philippines shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter.
For questions, complaints, or correspondence regarding these Terms and Conditions, please contact nustar through the following channels:
nustar strictly enforces a minimum age of 21 years for all real-money gaming activity. KYC verification includes age confirmation against government-issued Philippine ID.
Verified nustar accounts enjoy GCash withdrawals typically processed in under 10 minutes. Diamond VIP members receive priority withdrawal queue access with zero wait time.
Standard bonus wagering requirement at nustar is 25x the bonus amount. Specific promotions may carry different requirements — always check individual promo terms before claiming.
nustar enforces a strict one-account-per-person policy. Duplicate accounts result in suspension of all associated accounts and forfeiture of all balances held across them.
Players experiencing difficulty with gambling can request self-exclusion — from 30-day temporary periods to permanent exclusion — directly from their nustar account settings at any time.
nustar operates under Philippine law and within the PAGCOR-regulated gaming framework. All disputes are subject to Philippine jurisdiction. Player rights are governed accordingly.
Now that you've reviewed the Terms, you know exactly what nustar stands for: clear rules, transparent payouts, and a platform built for Filipino players who take their gaming seriously. 21+ only. Play responsibly.
21+ only. Gambling involves financial risk. Please play responsibly. These Terms are effective as of June 2026.